The Utility Public Safety Alliance (UPSA) is the leading association of utility professionals dedicated to creating a culture of electrical and natural gas safety and incident prevention. The organization’s goals are to save lives, prevent injuries, reduce costs, and enhance reliability and customer satisfaction. Professionals involved with UPSA include utility public safety managers as well as those involved with legal, claims, risk management, damage prevention, and corporate communications.
UPSA began as a grassroots organization, pulling utility members together to discuss public safety best practices. Early meetings were held via teleconference and webinars, leading to a single national event annually. As membership has grown, regional meetings have been added to encourage national engagement of utilities big and small, whether IOUs, munis, or co-ops.
Since 2000, utilities involved with UPSA have worked collaboratively to develop industry standards for promoting public safety among their customers. Key research professionals regularly report on public safety programs utilities across the country are implementing, as well as end-user research that uncovers public safety trends and behavior patterns among at-risk audiences. That data demonstrates how prevention-based public safety education programs work and provide national benchmarks, supporting the enhancement of utility public safety industry wide.